Done88 Terms and Conditions — Please Read Carefully Before Using Our Services

Done88 (hereinafter referred to as "the Platform" or "we") is an international online betting and gaming platform serving users in Bangladesh and other countries. These Terms and Conditions apply to done88's website, mobile app, and all digital services.

By registering, logging in, or using any of done88's services, you automatically agree to these Terms and Conditions. done88 reserves the right to update these terms at any time, and continued use of the platform after any changes constitutes acceptance of the updated terms.

These Terms and Conditions should be read alongside done88's Privacy Policy and Responsible Gaming Policy. Together, the three documents form the complete legal basis of your relationship with done88.

To create an account on done88, you must provide accurate and complete personal information. If you register with false information, done88 reserves the right to suspend or close the account at any time, and any deposited funds may be forfeited.

• Only one done88 account is permitted per person.
• The name, date of birth, and mobile number provided at registration must be accurate.
• Keeping your account password confidential is entirely your responsibility.
• Opening an account in someone else's name or using another person's identity is strictly prohibited.
• Operating multiple accounts from the same device or IP address is not permitted.
• done88 may request a national ID card or passport for KYC (Know Your Customer) verification.

All done88 services are available to users aged 18 and above only. Registration or gaming by minors is strictly prohibited. done88 may request valid proof of identity for age verification and may suspend an account until verification is complete.

• Minimum age requirement: 18 years old.
• Your use of done88's services must comply with the local laws applicable in your jurisdiction.
• done88 is not available in countries where online gaming is prohibited by law.
• done88 employees and their immediate family members may be ineligible to use certain services.

All bets placed, cancelled, and settled on done88 are governed by the rules in this section. done88 reserves the right to finalise the outcome of any bet and to correct any odds that were issued due to a technical error.

In Live Betting on done88, results may be affected by internet connection delays, in which case the time recorded on done88's servers will be treated as final.

• Minimum bet amounts may vary depending on the game or market.
• done88 reserves the right to set a maximum stake limit on any single bet.
• Attempting to profit from technical errors or incorrect odds is strictly prohibited.
• done88 may place a bet under review if suspicious betting patterns are detected.
• Any bet linked to match-fixing or manipulation will be considered void.
• Once a bet is confirmed, it cannot be withdrawn unless done88 offers a Cash Out option.

Deposits and withdrawals on done88 can be made via Mobile Banking, Nagad, and Rocket. All financial transactions must be linked to the mobile number provided at registration. Deposits or withdrawals using third-party accounts are strictly prohibited.

• Minimum deposit: BDT 100.
• Minimum withdrawal: BDT 500.
• Withdrawals are typically processed within 24 hours, though additional time may be required if verification is needed.
• Deposits using another person's mobile banking account are not permitted.
• done88 reserves the right to investigate suspicious transactions to prevent money laundering.
• Using multiple payment methods to conceal gambling-related transactions is prohibited.

All bonuses and promotional offers on done88 have their own specific terms, which are detailed on the relevant promotion page. These General Terms and Conditions also apply to each bonus.

To withdraw bonus funds on done88, the applicable wagering requirements must be met. Attempting to withdraw bonus funds before fulfilling the wagering requirements may result in the bonus and any associated winnings being forfeited.

• Each bonus offer applies once per person, household, address, or IP.
• Opening multiple accounts to exploit bonus offers is strictly prohibited.
• done88 reserves the right to modify or withdraw any bonus offer at any time.
• Attempting to cash out without meeting bonus requirements will result in the full bonus being forfeited.
• done88 may initiate an account investigation if bonus abuse is detected.

Done88 believes gaming should be entertaining, not addictive. done88 encourages all users to play responsibly. If you feel your betting habits are getting out of control, contact the done88 support team immediately.

Done88 provides the following responsible gaming tools free of charge. Use these tools to keep your gaming experience safe and enjoyable.

• Deposit Limits — set daily, weekly, or monthly limits.
• Session Time Limit — restricting play beyond a set duration.
• Self-Exclusion — temporarily closing your account for a set period.
• Cooling-Off Period — take a temporary break from gaming.
• Reality Check — periodic time-based reminders.

Done88 is committed to protecting your personal information. Data provided to done88 is used solely for service delivery, identity verification, and compliance with legal obligations. For more details, please refer to done88's Privacy Policy Read them here.

• done88 protects all your data with SSL encryption.
• Your information is never sold to third parties.
• Information may be shared in response to valid requests from law enforcement authorities.
• You may contact the support team to update or correct your personal information.

The following activities are strictly prohibited on done88. Violations may result in immediate account closure and forfeiture of any deposited funds. Relevant law enforcement authorities may also be notified where necessary.

• Operating multiple accounts or abusing bonuses.
• Attacking the done88 system using hacking, viruses, or malware.
• Using done88 for money laundering or any form of illegal financial activity.
• Using automated bots or software to place bets.
• Harassing or defrauding other done88 members.
• Behaving disrespectfully toward done88 staff.
• Contacting the authorities under a false identity.

Done88 reserves the right to suspend or permanently close an account without prior notice under the following circumstances. In the event of account closure, done88 will consider returning any eligible balance upon completion of the investigation.

• Violation of any provision of these Terms and Conditions.
• Registering with false or incomplete information.
• Involvement in fraud or illegal activities.
• By order of a court or regulatory authority.

Users may also request account closure at any time by contacting the done88 support team. Any verifiable balance will be returned in such cases.

Done88 reserves the right to amend these Terms and Conditions, in part or in full, at any time. For significant changes, done88 will endeavor to notify registered users in advance via email or platform notifications.

• Continued use of done88 after updated terms take effect will be considered acceptance of those terms.
• The date of the most recent update will always be shown at the top of this page.
• If you object to any changes in the terms, please request account closure.