Warning: Gambling can lead to financial harm. done88 is strictly for users aged 18 and above. Never bet more than you can afford to lose.

Your Safety Is Our Responsibility

Done88 Responsible Gaming — Play Smart, Stay Safe

At done88, your mental wellbeing and financial security matter just as much as your entertainment. Find everything you need on this page — responsible gaming tools, limit settings, and support services.

18+ Users Only
Secure Platform
Set Your Own Limits
24/7 Support
🛡️
The done88 Commitment
Safe Gaming Environment
Addiction Prevention
Transparent Information
Quick Support
Section 01

What Is Responsible Gaming and Why It Matters

Responsible gaming on done88 means keeping entertainment in its place — not treating it as a source of income or a way to solve problems. Enjoying betting and casino games is perfectly fine, but when it starts to feel out of control, that's when problems begin.

Many people in Bangladesh see online gaming as an easy source of income — this is a dangerous misconception. done88 wants you to play with a clear understanding of the facts. Responsible gaming means staying within a set budget and treating it as entertainment.

Done88 believes every player has both the right and the responsibility to know their limits. That's why we provide tools to help you protect your time, your money, and your mental wellbeing — all three.

  • Responsible gaming is not about stopping — it is about playing with awareness.
  • done88 never encourages chasing losses by placing more bets.
  • Betting is for entertainment, not a source of income.
  • Always play within your financial means.

done88's Core Principles: Our business success depends on your long-term satisfaction, not your losses. That's why responsible gaming isn't just a policy for us — it's a core commitment.

Section 02

Warning Signs of Gambling Addiction — Know When to Stop

People often don't realise when entertainment has crossed into addiction. done88 wants you to recognise these signs early. If you notice any of the following, seek help right away.

Behavioural Signs
  • Betting more to try to recover losses
  • Hiding Gaming Activity from Family or Friends
  • Being Unable to Stop Thinking About Betting
  • Repeatedly trying to stop playing but failing
Financial Signs
  • Using Money for Bills, Rent, or Household Expenses to Gamble
  • Borrowing Money or Taking Loans to Gamble
  • Facing Financial Difficulty Mid-Month but Hiding the Reason
  • Selling assets or pawning belongings to place bets
Psychological Signs
  • Feeling restless or irritable when unable to play
  • Turning to Gaming to Cope with Stress
  • Chasing losses out of anger or frustration after a losing streak
  • Unable to find enjoyment in anything other than gaming
Social Signs
  • Spending Less Time with Family and Friends
  • Unable to focus on work or studies
  • Growing strain in relationships
  • Withdrawing from social activities

If you recognise three or more of the signs above in yourself, contact the done88 support team immediately or use the self-exclusion option. There's no shame in this — it takes courage.

Section 03

Done88's Responsible Gaming Tools

Done88 lets you take real control of your gaming — not just words, but actual tools. You can activate any of these protections at any time from your account settings.

Set Deposit Limit

Set a maximum on how much you deposit daily, weekly, or monthly. Once the limit is reached, done88 will automatically block further deposits.

Loss Limit

Set a loss limit in advance — once you've lost a set amount, no further play is allowed. This protects you from the trap of chasing losses.

Session Time Limit

Set a daily limit on how long you play. Once your time is up, done88 will automatically log you out.

Cooling-Off Period

Take a break from 1 day to 6 weeks. Your account will be temporarily deactivated during this period.

Self-Exclusion

Exclude yourself from done88 entirely for anywhere between 6 months and 5 years. Your account cannot be reactivated during this period.

Real-Time Alerts

Done88 monitors your gaming patterns and sends automatic alerts if unusual behaviour is detected.

Section 04

Self-Assessment — What Is Your Risk Level?

Answer these questions honestly. The more times you answer "yes," the more attention you should pay to your habits. done88 has put together this self-check purely to help raise your awareness.

1

In the past week, did you spend more money on betting than you had planned?

2

Have you placed larger bets to try to win back money you've lost?

3

How much of your gaming spending have you hidden from family or people close to you?

4

Do you feel restless, irritable, or anxious when you're not playing?

5

Have you ever used money set aside for essential expenses (bills, medicine, household costs) to place bets?

6

Have you tried to stop betting but found you could not?

7

Have you turned to gaming to escape stress or low moods?

8

Has gaming caused problems with your family or work?

Results Summary:

0–2 Yes Low Risk — Aware Player
3–5 Yes Moderate Risk — Caution Advised
6+ Yes High Risk — Get Help Now

This assessment is not a substitute for professional mental health evaluation. If a high risk is identified, please consult a specialist and use done88's self-exclusion tool.

Section 05

How to Set Limits on done88

Using done88's protection tools is straightforward. You can set your gaming limits in just a few simple steps.

1
Log In to Your Account
Log in to your account on the done88 app or website and click the profile icon in the top right corner.
2
Go to Responsible Gaming Settings
Select "Account Settings" or "Responsible Gaming" from the menu. All protection tools are available in one place.
3
Choose Your Limits
Deposit limit, loss limit, session time — choose what you need and enter your preferred amount or duration.
4
Confirm
Confirm your limits. Some limits take effect immediately, while others may take up to 24 hours to apply.
5
Get Support
For any issues, the done88 support team is available 24/7 via live chat or email.

Important: Decreasing a limit takes effect immediately, but increasing a limit is subject to a 7-day cooling period. This is intentional — it's there to protect you.

Section 06

Minor Protection — Strictly Prohibited Under 18

Done88 is strictly a platform for users aged 18 and above. Age verification is mandatory at registration, and KYC documents may be requested in cases of doubt.

  • Date of birth verification is mandatory at registration.
  • Government-issued ID may be requested for suspicious accounts.
  • If a minor is detected, the account is immediately suspended and deposits are returned.
  • Parents can report concerns about a minor's account.
Advice for Parents
  • Keep parental controls enabled on shared or family computers.
  • Keep your device locked with a password.
  • Have open conversations with your children about online gaming.
  • If something seems off, contact done88 support right away.
done88's Technical Measures
  • AI-powered age verification system.
  • User behavior is analyzed to identify risk patterns.
  • Compatible with third-party blocking software.
  • Regular account audits are conducted.
Section 07

Where to Find Help — done88 Is Always Here for You

Seeking help for responsible gaming is not a sign of weakness — it takes real courage. done88 is here for you, whenever you need us.

done88 Live Chat

24-hour support in Bengali, 7 days a week.

Always Online
Email Support

Reach out confidentially — we'll respond within 24 hours.

[email protected]
Self-Exclusion Request

Directly from your account settings or through our support team.

Effective Immediately
Educational Resources

Guides and information on responsible gaming.

Available for Free

When you self-exclude on done88, your personal information is kept completely confidential. No one will know you have taken this step.

Section 08

FAQ — Responsible Gaming

Yes, all responsible gaming tools on done88 are completely free. Deposit limits, loss limits, cooling-off periods, and Self-Exclusion — every tool is available to any registered user at no cost. This is part of done88's commitment to responsible gaming.

No, any balance in your account remains safe during self-exclusion. Once the self-exclusion period ends and your account is reactivated, your balance will be fully accessible. If you need to withdraw funds during the self-exclusion period, please contact the done88 support team.

A cooling-off period is a temporary break of 1 day to 6 weeks, after which your account automatically becomes active again. Self-exclusion is a longer-term break of 6 months to 5 years, and your account cannot be reactivated before the period ends. Use self-exclusion for serious concerns and cooling-off for a short break.

Setting a deposit limit does not affect your eligibility for any done88 promotions or bonus offers. However, if your limit prevents you from meeting the minimum deposit required for a specific bonus, that particular offer will not be available — this is expected. Responsible gaming always comes before promotions.

First, approach the conversation with empathy, not frustration — let them know you are on their side. The done88 support team can also guide family members who reach out to us. We recommend seeking professional mental health support, and if possible, help them set up self-exclusion on their done88 account.

Yes. In addition to self-exclusion, you can contact the done88 support team to request permanent account closure. Any remaining balance will be withdrawn before the account is closed. Email [email protected] or let us know via live chat.
done88's Accountability

Why Responsible Gaming Is Guaranteed at done88


Done88 does more than entertain — we combine technology and human support to keep you safe.

AI-Powered Risk Detection

Done88's automated system analyses your gaming patterns to detect early signs of problem gambling and sends timely alerts.

Full Support in Bengali

All responsible gaming information and support on done88 is fully available in English. Get the help you need without any language barrier.

Complete Privacy Guaranteed

All self-exclusion and limit-setting information is kept strictly confidential. Your personal decisions remain entirely private.

Transparent Gaming Statistics

Done88 gives you full visibility into your win/loss history, total spending, and time played — nothing is hidden.

Real-Time Spending Tracker

See exactly how much time and money you are spending in each session, in real time. This information is your most powerful tool for making informed decisions.

Following International Standards

Done88 follows international responsible gaming standards. Our policies are aligned with the guidelines of the world's leading gaming regulatory bodies.

Start with Awareness

Start Safe and Responsible Gaming on done88 Today

Join done88 today, set up your protection tools, and enjoy entertainment within your own limits. Responsible gaming is smart gaming.

Register Now Account Login Download the App
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