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Done88 FAQ — For All Your Questions
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Have a question about using done88? You'll find all the answers right here — from registration and withdrawals to bonuses and games, it's all covered in detail.

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Done88 FAQ — Why This Page Matters

Done88 is the preferred online gaming platform for millions of players across Bangladesh. Thousands of members — new and returning — log in to done88 every day and often have questions. This FAQ page is here so you can find quick answers on your own, without needing to contact the support team.

How to register, how to log in, how to deposit via Mobile Banking or Nagad, how long withdrawals take, and how to claim bonuses — all these questions are answered here in clear, simple English. done88 is committed to making sure its members can enjoy the service without any hassle.

Below you'll find detailed answers to done88's most frequently asked questions, organized by category. If you don't see your question here, reach out via live chat — done88's support team is available 24/7 and ready to help.

Registration & Login

Account Registration & Login

Signing up at done88 is quick and easy. Go to the done88 website and click the "Register" button. Enter your mobile number or email address, create a strong password, and verify with an OTP. Your done88 account will be ready in just a few minutes.

Yes, you must be at least 18 years old to register on done88. All done88 services are strictly prohibited for minors. done88 is committed to responsible gaming.

No — each person is only permitted one account at done88. Opening multiple accounts may result in all of them being closed and any balances being forfeited. Enjoy all the benefits through a single account.

First, make sure your username and password are entered correctly. If you've forgotten your password, use the "Forgot Password?" link to reset it. If the issue keeps coming up, reach out to done88's live chat support — they'll get it sorted quickly.

Yes, you can complete registration on done88 using just your mobile number. That said, it's a good idea to add an email address for security purposes — it makes password recovery much easier.

Deposits & Withdrawals

Transaction & Payment Questions

You can deposit at done88 via Mobile Banking, Nagad, Rocket, or bank transfer. Log in, go to the "Deposit" section, select your preferred method, and follow the instructions. In most cases, deposits are credited to your account instantly.

The minimum deposit at done88 is generally BDT 500, though this may vary during special promotions. Check the done88 deposit page or contact the support team for the most up-to-date information.

Withdrawals at done88 are typically processed within 1 to 24 hours. Mobile Banking and Nagad transfers are usually faster. Your first withdrawal may require identity verification, which could add some extra processing time.

done88 does not charge any fees for withdrawals under normal circumstances. However, your payment gateway or mobile banking provider may apply their own charges. For accurate details, please review done88's terms and conditions.

Occasional delays can happen due to network or processing issues. Please wait up to 30 minutes. If the problem persists, take a screenshot of the transaction and contact done88 support via live chat or email.

Bonuses & Promotions

Bonuses & Promotions

When you open a new done88 account and make your first deposit, a welcome bonus is credited automatically. You can typically receive up to 150% on your first deposit. Visit the done88 promotions page for full bonus terms and conditions.

Most bonuses come with wagering requirements, meaning you need to place bets totalling a set multiple of the bonus amount before it becomes withdrawable. Each bonus may have its own terms. Check the done88 promotions page for full details.

Yes, done88 regularly offers daily cashback, weekly reload bonuses, free spins, and special event promotions. After logging in, check the promotions page regularly so you never miss an offer.

Yes. done88 VIP members enjoy exclusive reload bonuses, higher cashback rates, birthday bonuses, a dedicated account manager, and faster withdrawals. Full details about the VIP program are available on the done88 VIP page.

Games & Betting

Games & Betting

done88 offers Live Casino (Baccarat, Roulette, Blackjack), slots, fishing games, Sports Betting (cricket, football, tennis), Virtual Sports, and much more. Games are powered by world-class providers including Pragmatic Play, Evolution Gaming, and Microgaming.

Yes, done88 offers in-play (live betting), where odds update in real time as matches unfold and you can place bets at any moment. This feature is available across cricket, football, and many other sports.

All done88 games run smoothly on mobile browsers and the app, on both Android and iOS devices. For the best experience, download the official done88 mobile app.

done88 offers demo mode on select slots and casino games, letting you learn the game without wagering real money. Please note that winnings from demo mode cannot be withdrawn.

Security & Account

Security & Identity Verification Questions

done88 protects your account with SSL encryption and advanced security technology, keeping your personal data and financial transactions completely safe. For added protection, make sure to enable two-factor authentication.

done88 follows international security standards. For your first withdrawal or transactions above a certain limit, you may be asked to submit a photo of your national ID or passport. This helps prevent fraud and money laundering while keeping your account secure.

On the done88 login page, click the "Forgot Password?" link. An OTP or reset link will be sent to your registered mobile number or email. Use it to set a new password.

Contact the done88 support team to find out why your account was suspended. This usually happens due to unusual activity or incomplete verification. Submitting the correct documents typically resolves the issue quickly.

More ways to get help at done88

If you can't find the answer you need on this FAQ page, the done88 support team is always ready to help. Reach out via live chat, email, or social media — done88's dedicated support team responds quickly in English.

Live Chat

Get instant help via live chat on the website or app. Average response time is under 2 minutes.

Email Support

For more complex issues, send a detailed message by email. The done88 support team responds within 24 hours.

Promotion Updates

Visit the done88 promotions page regularly for the latest offers and updates.

Why Choose done88

Key advantages of done88

100% Secure Platform

Done88 uses SSL encryption and two-layer security. Your personal information and funds are fully protected at all times.

Fast Deposits & Withdrawals

Deposit instantly via Mobile Banking, Nagad, or Rocket. Withdrawals are typically processed within 1–24 hours.

Attractive Bonus Offers

Done88 regularly offers a 150% first deposit bonus, daily cashback, and weekly reload promotions.

Thousands of Games

Enjoy hundreds of world-class games — Live Casino, Slots, Sports Betting and more — all in one place.

Mobile App Features

Play anytime, anywhere on the done88 mobile app — available for both Android and iOS.

24/7 Bengali Support

Done88's support team is available around the clock to assist you. Get fast help via live chat or email.

Get Started Now

Join done88 and enjoy the best gaming experience

Register at done88 today and claim your 150% welcome bonus. Already have an account? Log in now.

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